- Quality Liaison
Quality Liaison Service
Quality Liaison Service
The Quality Liaison is responsible for resolving costumer quality issues, acting as a liaison between your company and OEMs. Analyzing problems and making recommendations on the root cause and corrective actions.
How does a Quality Liaison Services can help your Company?
Having the Quality Liaison Services, allows your company to have a person or representative in charge of monitoring and solving different quality issues of your client; avoiding problems in the operation of both parties.
Wich are the benenfits of the Quality Liaison Services?
A Quality Liaison allows you to have a presence at your client´s plant, to responde inmedialty to any problem, giving it a solution. Among its benefits:
- Inmediate asistence and presence on site for solving any problem.
- Improves the service experience by making you and ally of your costumer.
- Anticipation and monitoring of possible problems in products.
- Savings on trips and transfers with the adequate resident support.
- Improve the performance in solving problems to your company.
- Avoid tickets and penalties from OEMs.
- Ensurances compliance with specific costumer requeriments.
How to choose a Quality Liaison Service?
Before choosing the Quality Liaison Service it is important to consider the trajectory and experience, to know how long the company has offered the service and if it has built a good reputation and growth due to the excellence of its service.
How do I know if I need this Quality Liaison Service?
When failures are constantly detected in the quality of the products sent to the costumer, it is necessary to rely on a Quality Liaison services that allows solving problems in the costumers plant.
What should be considered to quote the Quality Liaison Service?
- Background of the Quality Liaison Service: years of experience, level of edutation,industrial line in which you require the speciality, indicate if you require bilingual support.
- Number of Residents.
- Work hours: tell us the hours, shifts and days of work.
- Duration of the project: Tell us if your project is temporary or permanent specify the number of hours, days or moths.
- What PPE does personnel require to enter to your facilities?
- Tools: if the inspection requires tools, specify which ones and if they will be provided by you as a client or required by your sorting supplier.
- Consumables: List the consumables that the equipment will need for inspection, for example, water markers, oil markers, labels or other consumables.
